Exchange & Return Policy

1. 14-Day Return Right

You have the right to request a return within 14 calendar days from package receipt. To qualify for a return, the product must be unopened, with original safety seals intact and in original condition.

2. Damaged or Defective Items

If your package arrives with visible transit damage or broken bottle seals, please notify our support team within 48 hours with photographic evidence for an immediate replacement at no extra charge.

3. How to Request a Return

Contact our support team via email at [email protected] or WhatsApp +62 812-3456-7890 with your order details and contact information.